Services

One partner, from choosing a device to keeping it running.

Every device we supply comes with installation, user training and after-sales follow-up, coordinated with its manufacturer.

What we deliver

Installation & commissioning

Installation & commissioning

Site preparation, delivery, installation and a first run with your team before handover.

Preventive maintenance

Preventive maintenance

Scheduled maintenance visits that keep the device working as its manufacturer intends.

User training

User training

Hands-on training for doctors, assistants and technicians on daily use and care of the device.

Consultation

Consultation

Help choosing the right model and configuration for your specialty, workload and budget.

Technical support

Technical support

A direct line to our team for questions, troubleshooting and service requests.

Warranty & spare parts

Warranty & spare parts

Manufacturer warranty handling, and genuine spare parts and consumables ordered through the manufacturer.

Installation

Installed and running from day one.

We prepare the site with you, deliver and install the device, and run it with your team before handover.

Site requirements checked before delivery
Delivery, unpacking and installation
Connection to software and peripherals where needed
Handover and first-use support
Installed and running from day one.
Maintenance

Devices that keep working.

Preventive maintenance and quick follow-up on faults reduce downtime, in coordination with the manufacturer.

Scheduled preventive maintenance visits
Genuine spare parts and consumables
Warranty claims followed up with the manufacturer
A service record for every visit
Devices that keep working.
Training

Confident users from the first case.

Practical training shows your team how to use the device, care for it and handle everyday issues.

On-site, hands-on sessions
Software and workflow walkthrough
Daily care and cleaning routines
Sessions for new staff on request
Confident users from the first case.
How it works

A clear path from inquiry to daily use.

STEP 01
Consult

We learn about your specialty, procedures and space to recommend the right device.

STEP 02
Quote & supply

A written quotation, then ordering and delivering the device to your site.

STEP 03
Install & train

Installation, a first run and hands-on training for your team.

STEP 04
Support

Maintenance, spare parts and follow-up keep the device running.

Put your devices on a service plan.

Preventive maintenance and priority follow-up for the devices you rely on.

Request a consultation